General Terms 

BeachLife COVID-19 Ticket Insurance allows for a refund in the case that you contract COVID-19 before the festival and cannot attend the event or if the event is cancelled due to state or county COVID-related shutdown.  BeachLife COVID-19 Ticket Insurance can be bought for any ticket type. Covid Insurance must be purchased on the same day of the ticket purchase

If you or your party are elegible for a refund, you can either recieve a refund of the ticket price, including fees, or a credit for the next festival (May or September) including the ticket price, fees, and covid insurnance cost.​​

Covered Reasons for a Refund 

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• COVID-19 Related Illness (with verification from a doctor, clinic, or hospital)

• State or County COVID-19 Mandates requiring shutdown related to the COVID-19 pandemic

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Any fraud, misstatement, concealment, or negligent statement in the information provided at any time through this program renders this program voidable by BeachLife and any refund request will be forfeited. 

Any service or other fees paid by Purchaser, or costs incurred by Purchaser in making a refund request are not recoverable items.

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 Procedure for Obtaining a Refund 
 

To be eligible for refund of the Ticket Price, Purchaser must provide all necessary documentation requested and follow the procedure below:

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Purchaser must email info@thebeachlifefestival.com with the headline “COVID-19 Insurance Refund Request” within 14 days of the date Purchaser is aware of the following Covered Reasons for Refund occurring:

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• COVID-19 Related Illness (with verification from a doctor, clinic, or hospital)

• State or County COVID-19 Mandates requiring shutdown related to the COVID-19 pandemic

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Email must contain Purchaser full name, date of ticket purchase, date of insurance purchase, and ticket order number.  Email must then include a short statement as to Covered Reason for Refund, with accompanying verification documentation if needed.

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THE PURCHASER ACKNOWLEDGES THAT THE PROGRAM IS NOT INSURANCE AND IS NOT GOVERNED BY ANY LAWS OR REGULATIONS RELATED TO INSURANCE PROVIDERS.

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This Agreement contains the entire agreement between the parties relative to the Program and supersedes any other prior understandings, written or oral, between the parties with respect to this subject matter. THE PURCHASER FURTHER ACKNOWLEDGES AND AGREES THAT, IN ENTERING INTO THIS AGREEMENT, THE PURCHASER HAS NOT IN ANY WAY RELIED UPON ANY ORAL OR WRITTEN AGREEMENTS, UNDERSTANDINGS, REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, NOT SPECIFICALLY SET FORTH IN THIS AGREEMENT.